Performance Resources

 

Alaska Performance Documents

 Performance-related Websites

 Other State Performance Sites

Books

  • We Don't Make Widgets by Ken Miller
  • The Change Agent's Guide to Radical Improvement by Ken Miller
  • Extreme Goverment Makeover by Ken Miller
  • Trying Hard Is Not Good Enough by Mark Friedman
  • Creating a Customer-Centered Culture: Leadership in Quality, Innovation and Speed by Robin Lawton
  • How to Measure Anything by Douglas W. Hubbard

Articles