Key Performance Indicators

Department of Labor and Workforce Development

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Mission

Provide safe and legal working conditions and to advance opportunities for employment. AS 23.05.010

Key Performance Indicators

• Target: At least 90 percent of Workforce Innovation and Opportunity Act (WIOA) and State Training and Employment Program (STEP) training completers enter employment.

• Target: Of those Workforce Innovation and Opportunity Act participants who had a goal of obtaining an industry-recognized credential, 85 percent are successful.

• Target: At least 90 percent of Alaska Vocational Technical Center long-term students complete their programs.

• Target: At least 90 percent of Alaska Vocational Technical Center long-term graduates are employed in their area of training.

• Target: Individuals exiting the Vocational Rehabilitation program are employed.

• Target: Issue at least 87 percent of initial Unemployment Insurance payments within 21 days.

• Target: Requests for reimbursement from the Fishermen's Fund will be paid within 30 days of receipt.

Performance Detail

Target #1: 3% percent reduction in the five-year moving average rate of workplace fatalities per 100,000 employees. Five-Year Average Rate per 100,000 Employees in Occupational Safety and Health Jurisdiction Fiscal Year Yearly Rate Five-Year Average Five-Year Avg. % Change FY 2021 1.34 1 +17% FY 2020 .31 .85 -5.6 FY 2019 .91 .9 0% FY 2018 1.22 .90 0% FY 2017 1.21 .90 +7% FY 2016 .59 .84 -34% FY 2015 0.59 1.27 -17% FY 2014 0.89 1.51 -9.0% FY 2013 1.20 1.66 12.1% FY 2012 .91 1.48 -8.1% FY 2011 2.74 1.61 +10.3% FY 2010 1.9 1.46 +9% FY 2009 1.55 1.34 +30% Analysis of results and challenges: This statistic is calculated using workplace fatality reports submitted to the Alaska Occupational Safety and Health (AKOSH) section as well as employment statistics maintained by the Department of Labor and Workforce Development's Labor Market Information section. In FY2021, there was an average of 299,598 employees and 4 fatalities, resulting in a 1.34 percent fatality rate. The five-year moving average is 17 percent. AKOSH will continue to work to reduce workplace fatalities through a combination of consultation and enforcement activities targeted on eliminating the most prevalent causes of fatalities in industries with high fatality rates. Related links:    • Workplace Fatality Statistics

Target #2: 2% percent per year reduction in the rate of workplace lost time injuries and illnesses per 100 employees. Methodology: Prior to FY2011 this rate was calculated as of September 30, but this delayed budget performance reporting until November. To eliminate this delay, as of FY2011, rates are calculated for the state fiscal year as of June 30. Analysis of results and challenges: In FY2021 Alaska Occupational Safety and Health (AKOSH) witnessed a significant increase in a total number of lost time incidents. AKOSH continues working to reduce illnesses and injuries by targeting consultation and enforcement efforts on the causes of lost work illnesses and injuries in Alaskan industries. In FY2021 AKOSH did not achieve a 2 percent rate reduction. Due to COVID-related statewide limitations on travel and closure of businesses resulted in a decrease in on-site consultation visits or inspection activities. In response to the ongoing limitations AKOSH developed and updated COVID-specific inquiry process to handle an influx of complaints and shifted operations to comply with work from home mandates and help reduce the transmission of COVID-19. Related links:    • OSHA jurisdiction    • Alaska nonfatal injury and illness statistics

Target #1: At least 90 percent of Workforce Innovation and Opportunity Act (WIOA) and State Training and Employment Program (STEP) training completers enter employment. Methodology: This information is gathered from the division's Individual Case Management system. The measure reports data with a two-quarter lag due to the employer reporting timeframe. Analysis of results and challenges: This measure indicates the ratio of participants who are employed during the first or second quarter after exiting from the WIOA and STEP programs. The percentage is derived from WIOA information reported to the U.S. Department of Labor, and data collected by the department for STEP. This report reflects the calendar year in which the fiscal year starts due to the lag in wage information. The employment rate is boosted by STEP participants who tend to use training to upgrade skills and maintain employment, while WIOA participants tend to use training to obtain employment.

Target #2: Of those Workforce Innovation and Opportunity Act participants who had a goal of obtaining an industry-recognized credential, 85 percent are successful. Methodology: AlaskaJobs used to collect participant data Workforce Innovation and Opportunity Act Participants Who Reach their Goal of Obtaining an Industry Credential Year Attempted Certificate Attained Certificate Success Rate 2021 492 363 73.8% 2020 1,352 1,253 92.7% 2019 1,962 1,585 80.8% 2018 1,843 1,601 86.9% 2017 1,629 1,350 82.9% 2016 1,418 1,043 73.6% 2015 1,643 1,334 81.2% Analysis of results and challenges: The decrease in those receiving certificates is attributable to the COVID-19 pandemic as many individuals who started training were unable to complete that training during FY 2021 and obtain the associated credential.

Target #3: At least 90 percent of Alaska Vocational Technical Center long-term students complete their programs. Methodology: Data for each student is maintained in a student database system. Analysis of results and challenges: The Alaska Vocational Technical Center (AVTEC) has maintained national accreditation through the Council on Occupational Education (COE) since 1997. There are COE benchmarks for quality standards and the benchmark for measuring "students that complete long-term training programs" is 60 percent and is established as the national average of more than 400 similar public post-secondary institutions. For each year from FY1999 to FY2021, AVTEC has consistently met or exceeded the COE benchmark. AVTEC started FY2021 with 24 students from the previous year and enrolled 109 new students during the year. Of those 133 students, 11 exited early and 19 are still in training and will be considered in the FY2022 numbers. Of the 114 students eligible for graduation in FY2021, 103 graduated, yielding a graduation rate of 94 percent.

Target #4: At least 90 percent of Alaska Vocational Technical Center long-term graduates are employed in their area of training. Methodology: The AVTEC Placement Officer maintains contact with long-term graduate for one year following graduation to gather employment information. This is reported to the Council on Occupational Education, which is the national accrediting agency for AVTEC. Placement information is available in July of the following year. Long-term (longer than six weeks) AVTEC program graduates are considered for this measure.sure. Analysis of results and challenges: The Alaska Vocational Technical Center (AVTEC) has maintained national accreditation through the Council on Occupational Education (COE) since 1997. The COE have benchmarks for quality standards and the benchmark for employment is 70 percent of "graduates of COE approved programs employed in their area of training". This benchmark is established as the national average of more than 400 similar public post-secondary institutions. From FY1999 to FY2020, AVTEC has met or exceeded the COE benchmark. The pandemic presented a challenge in graduation rates in FY2020. There were 104 completers; 2 were unavailable or refused employment, 2 were employed in positions unrelated to field of instruction and 5 were either looking for employment or AVTEC was unable to establish contact with them. Of the graduates eligible for employment in FY2020, 82 percent were employed in their area of training in FY2021.

Target #5: Individuals exiting the Vocational Rehabilitation program are employed. Methodology: Division of Vocational Rehabilitation Management Information System. Analysis of results and challenges: In order to be considered a successful closure when exiting the Division of Vocational Rehabilitation (DVR), an individual must obtain competitive integrated employment and maintain that employment for a minimum of 90 days. The number of individuals who maintained competitive integrated employment decreased in FY2021 due to the impact of COVID-19. Federal Common Performance Measures rate a state's success based upon employment retention and median wages at second quarter after exit and employment retention at fourth quarter after exit. DVR continues to place a heightened emphasis on the quality and appropriateness of an employment outcome rather than the number of individuals exiting the program to encourage long-term employment opportunities for clients. DVR has seen the quality and retention of an individual's employment to continue increase as shown by the increase in average wages at exit. Related links:    • Vocational Rehabilitation

Target #1: Issue at least 87 percent of initial Unemployment Insurance payments within 21 days. Methodology: U.S. Department of Labor, Employment and Training Administrations state performance database Initial Unemployment Insurance Payments Processed within 21 Days Year YTD Total 2020 95.2% 2019 94.3% 2018 94.0% 2017 93.4% 2016 93.3% 2015 94.7% 2014 94.3% Analysis of results and challenges: The federal timeliness benchmark is 87 percent of initial payments made within 21 days. Alaska's performance remains well above the federal benchmark each year. In 2020, the total number of people receiving an unemployment insurance payment for at least one week was 87,288.

Target #2: Requests for reimbursement from the Fishermen's Fund will be paid within 30 days of receipt. Methodology: Includes new and existing claims that have been found eligible for Fish Fund benefits and were processed. Average Number of Days to Process a Fishermen's Fund Claim Fiscal Year # of claims paid FY 2021 143 FY 2020 197 FY 2019 230 FY 2018 269 FY 2017 286 FY 2016 294 FY 2015 290 FY 2014 371 FY 2013 333 FY 2012 373 FY 2011 447 FY 2010 629 FY 2009 698 FY 2008 705 Analysis of results and challenges: In FY2021, the number of claims received by the Fishermen's Fund totaled 193 with 130 claims approved for benefits (125 by fund administration and 5 by the Fishermen's Fund Council). The average number of days from filed petition for benefits to approval on claims approved by the fund administration was 46 days. The average number of days from approval to payment of benefits was 46 days on claims approved by the fund administration. The Fund processed benefit payments for 143 claims (includes new and existing claims). A total of 581 bill payments were issued by the Fund. The Fund has been diligent in improving processing of first payments on claims under $10,000. The Fund has actively worked with injured fishermen and providers to ensure that submitted claims contain all required documentation upon initial presentation through the first 90 days via phone call or email. In FY2021, regulation change under 8 AAC 55.010 was approved to extend initial treatment from 90 days to 120 days. In FY2010, the Fishermen's Fund benefit limit was raised from $2,500 to $10,000 by the legislature and provided vessel owners' reimbursement of a portion of their Protection & Indemnity (P&I) insurance deductible if the injured fishermen filed a claim with the P&I insurer. In FY2019, the Legislature agreed to increase the reimbursable portion of the P&I deductible payment to $5,000 and this change will become effective in FY2020. - For FY2021, P&I insurance coverage paid benefits on 14 of the 193 claims submitted to the Fund. Claims filed by fisherman are cyclical with the fishing season. The Fund receives 50 percent of its claims between July and October. The fund administration approved 125 claims of which 68 claims were approved within 30 days of receipt and 106 claims were paid benefits within 30 days or less of approval date. Delayed decisions and payments were issued on 55 claims for the following reasons: 1. The Fund did not receive required medical bills, chart notes, and explanation of benefits with the claim. 2. The Fund was unable to verify a valid license or permit. 3. The Fund requested additional information and the information was not provided.

Current as of November 22, 2021